novosail uk



January 2015 - M Dunn

The tent turned up today, thank you! I have not taken it out of the bag, but from what I can see it looks great.

Thank you also for being very attentive and responsive to all my emails during the process, you have been a delight to deal with and I would have no hesitation recommending your company to colleagues and friends. Thanks again.

October 2014 - M Allem

I must say you did a great job of cleaning the tents, some of them looked like new.

September 2014 - S Rahman

Just to let you know we have received the tent all safe and sound. Thank you very much for your service, you've been excellent!

September 2014 - C Southway

Just to let you know - the jackets have arrived safely. Many thanks for a great service. It's been a pleasure throughout.

October 2012 - Phil & Claire Durrant
Hi, just a quick note to say how pleased we were with the way our awning came up on cleaning. To be honest I expected to be told that it was too far gone, but it has come up like new.
from start to finish the service that you offer was perfect, the awning was picked up on time we were phoned about the repairs with an honest appraisal
(even to the point of NovoSail saying that in their opinion it was not worth doing a particular thing as it didn't need it yet) many companies would have gone ahead regardless. when it was ready to be returned we were phoned to check the delivery address and to make sure that it was on time for us to go away with, it arrived back on the morning as we were
loading the car so it came off the van and straight into the car.

So from us its a VERY BIG THANK YOU.

June 2012 - Mr England

My Eriba Caravan pop-top skirt arrived from you yesterday and I must let you know that we're really pleased with the results - the difference is amazing! I'd sent it to you in rather a sorry state; it was badly stained with mildew and suffered a number of holes, one particularly bad tear and its waterproofing had degraded. The standard of repairs exceeded expectations and your cleaning process worked wonders on the staining and we're particularly pleased now that the waterproofing has been most effectively restored.

I would also like to add that you dealt with my order in a most pleasant and efficient manner, Janine.

I have no hesitation in recommending your service to other Eriba owners.

Many thanks John

April 2012 - Mr Olden

Hi I had my awning cleaned by you end of last season and I must say what a fantastic job you did the awning is looking fab but I was wondering if you could tell me what I could use to get the spray off the windows if you could help me I would be most grateful and have all ready recommended you to others on our site look forward to hearing from

Many Thanks

April 2012 - Mr & Mrs Wardle

You recently cleaned our caravan awning and we wanted to drop you a quick note to say how delighted we were with the results when it was returned back to us,it was excellent.

We knew it was in a pretty bad state due to it being under trees on our site but the way it had been cleaned was exceptional.
A first class service in every way from collection to return.

All we can say is a huge thank you

Regards  Mr & Mrs Terry Wardle


March 2012 - Mr Sweet

Could i say how very pleased with our awning that you cleaned for me at the end of last year.we have only just erected it again and cannot believe the results.going on from this i have been singing your praises to other caravan owners that are on seasonal pitches like us whereby the awning is up all year and quite a few are very interested.is it ok to contact you direct or is it better to go through J Bowen Awnings as i did,once again thankyou.

M Sweet

March 2012 - Mr Long

My name is Allister long, your company recently cleaned an awning for me. The awning was then sent to your repair loft for some alterations and some repair work. There were a couple of “hiccups” with the repair (a small hole was made near the seam ) but everything has been sorted out!

The point I am trying to make is you team, Janine in particular, have been MOST helpful in sorting out any worries I had. I am going away this Friday and on Monday still hadn’t received my awning back. A phone call to yourselves and all my concerns were eased and I have now got my awning back with me.
The customer support I received was fantastic  and I will be recommending your company to all I know. You will already know you have a good team but please pass on my thanks and gratitude. I know I paid for the service but rarely these days do you get the service you paid for! In this case I have and then some.

Many thanks once again!

Allister long.


February 2012 - Mr Burdge

Received my awning today and have to say how pleased I am with the result, I know I was concerned with the timescale but the wait has been well worth it. Please pass on my thanks on. I can assure you that my recommendations to other caravan owners will be forthcoming.

best wishes

Richard Burdge

February 2012 - Mrs Smith

Awning returned Tuesday as agreed, just want to say 'Thank You' it looks good as new, not un-packed it completely cos I could not get it into the 'bag' so well !
Repair done as well...Just need good weather this summer now, so I can enjoy it!!
Will recommend you to my pals, good friendly service.

Thanks.Chrissie Smith


October 2011 - Mr Lenthall

Thank you awning recieved and thank you for your prompt and reliable service will always recomend you - John

August 2011 - Mrs Franklin

we've just received our 5m soul pad after cleaning. just to say thank you. The tent had been left out over winter and was in a terrible state. It was given to us as we didn't want to see it thrown away and although there are a couple of small repairs needed it is still very serviceable. You have done a fantastic job and as the cost of a new one was way out of our budget we are very happy with our 'free' tent. please thank everyone who worked on it. we really appreciate your efforts.

love Annie and family. x


August 2011 - Mr & Mrs Coates

Just to let you know we received the awning a few days ago and are absolutely thrilled to bits with the cleaning and the service/delivery. It has come up like new, much better than our expectations considering the age and condition of the awning. I will certainly commend your company to any caravanners we meet and post a recommendation on the caravan forum I follow.
Your communication and attitude was faultless

Once again I thank you.

Phil and Jeannie Coates

April 2011 - Ms Berry

Received ok, what a difference it has come up very clean, a job well done!
Thank you for your help

Regards - Sue


March 2011 - Ms Berry


HI
I just like to thank you and the company you have used to clean my awing.The customercare from you and the cleaning company wher exelent.The awning looks like new.I will higly recommend you to anybody specialy on ouer caravan site.
Please pass my thanks on to the Awning cleaning company
thanks again

R.BERRY - BRISTOL


March 2011 - Mr Mugford

Good evening Janine, sail arrived safely back this afternoon. I am genuinely impressed at how clean and 'crisp' the sail is , considering its condition before treatment. The system works as advertized ! I shall be sending my headsails next winter, and have no hesitation in recommending your company to friends and members of my yacht club here in Ipswich.

Thank you once again.

Regards Robert